Eligibility for Returns

• Regular-Priced Items:

  • Return requests must be submitted within 14 days of delivery.
  • Items must be unworn, unused, and in their original condition.

• Sale Items:

  • Eligible for return within 7 days of delivery.
  • Items discounted by 60% or more are considered final sale and are not eligible for return.

• Return Shipping Deadline:

  • All returns must be postmarked within 14 days of delivery.

Return Shipping & Processing

• Customers are responsible for return shipping costs unless the return is due to a Barrette error or a faulty/damaged item.
• Refunds, minus shipping fees, will be processed within 7-10 business days of receiving the returned item and issued in the original form of payment.
• To initiate a return, email customercare@barrette.com with your request.
• A confirmation email will be sent once the refund has been completed.

Important Notes

• Barrette is not liable for shipping loss or damage of returned goods.
• International duties and taxes are non-refundable.
• For assistance reclaiming international duties and taxes, please contact your local customs office.

Customer Responsibilities

• Shipping fees, taxes, and any applicable duties for international orders are the responsibility of the customer.